“Make it easy for your customers to do talk to you.”

“The best listener is the one who really cares about the other person.”

“CUSTOMER: Im always on night shift at work.BOOKSELLER (jokingly): Is that why youre buying so many vampire novels?CUSTOMER (seriously): You can never be too prepared.”

“I pride myself in being a technology innovator, so our specialty at Veeam is our laser-focused commitment to R&D, but you cannot build solid solutions without knowing what the goals are for your cu...”

“Every small business has to become a publishera publisher of marketing messages and customer resources, and a publisher of stories.”

“There is a saying that bad traders divorce their spouse sooner than abandon their positions. Loyalty to ideas is not a good thing for traders, scientists - or anyone.”

“I was relying on youth be loyal to the specific variety of compromise and unhappiness, which our hard-won marriage represents.”

“It is not until an act occurs within the landscape of the past and future that it is a human act. Loyalty, which asserts the continuity of past and future, binding time into a whole, is the root of...”