“If you dont have regular and accurate financial statements, youre driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights.”

“Even if your companys financial condition can withstand the inefficiency of quality service, your brand likely wont.”

“Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the receiving end of the interaction.”

“Anything a customer can do for themselves is where service stops and relevance begins.”

“Trust is a good business practice.”

“Every small business has to become a publishera publisher of marketing messages and customer resources, and a publisher of stories.”

“Sometimes, insatiable curiosity and compassion are all that life requires of us.”

“Curiosity is the one thing invincible in Nature.”

“If spectacle is lacking in everyday life, it may be because we have forgotten where and how to look.”

“Education doesnt make you happy. Nor does freedom. We dont become happy just because were free if we are. Or because weve been educated if we have. But because education may be the means by which...”

“Because I trust in the ever-changing climate of the heart. (At least, today I feel that way.) I think it is necessary to have many experiences for the sake of feeling something; for the sake of bei...”

“The past has no power over the present moment.”

“Those [things] that we encounter for the first time immediately have a spiritual effect upon us. A child, for whom every object is new, experiences the world in this way: it sees light, is attracte...”

“Because your character is always full of ambition, the news of my being locked up must have been much harder on you than it was on me. When I was arrested, it was almost a relief to know that I cou...”

“Spiritual learning is easy when we realize and experience that everything that everyone said about spirituality is already in action within us!!! Seek within rather than outside.”