“How cold or warm are your calls can be best judged by the call duration and the number of questions you ended-up answering, and if the clients arent responding to follow-up calls, one of the reason...”

“Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.”

“Think about what you sell in terms of how it eases or prevents pain for your client.”

“The income tax is a twentieth-century socialist experiment that has failed. Before the income tax was imposed on us just 80 years ago, government had no claim to our income. Only sales, excise, and...”