Proper apologies have three parts:1) What I did was wrong.2) I feel badly that I hurt you.3) How do I make this better?
About This Quote
About Randy Pausch, The Last Lecture
Randy Pausch, The Last Lecture.
Proper apologies have three parts:1) What I did was wrong.2) I feel badly that I hurt you.3) How do I make this better?
Randy Pausch, The Last Lecture.