“Why do only the awful things become fads? I thought. Eye-rolling and Barbie and bread pudding. Why never chocolate cheesecake or thinking for yourself?”

“Don't they know science doesn't work like that? You can't just order scientific breakthroughs. They happen when you are looking at something you've been working on for years and suddenly see a conn...”

“Eureka!"s like the one Archimedes had when he stepped in a bathtub and suddenly realized the answer to the problem of testing metals' density are few and far between, and mostly it's just trying an...”

“What's Management up to?" I whispered to Bennett."My guess is a new acronym," he whispered. "Departmental Unification Management Business." He wrote down the ltters on his legal pad. "D.U.M.B.”

“It was about a girl who helps an ugly old woman who turns out to be a good fairy in disguise. Inner values versus shallow appearances.”

“Management is proving beyond a shadow of a doubt they don't have enough to do," she murmured back. "So they've invented a new acronym.”

“There is a lot of willful incompetence in solar industry that is in the process of coming to light.”

“For four years, I listened to stories of intelligence failures, and it wasn't due to incompetence of anyone in the system, but that the system is so arcane.”

“In most cases being a good boss means hiring talented people and then getting out of their way.”

“My soul, sir? I haven't got one. The management doesn't allow them.”

“Never be satisfied with less than your very best effort. If you strive for the top and miss, you'll still 'beat the pack.”

“Reading isn't an occupation we encourage among police officers. We try to keep the paperwork down to a minimum.”