“People like consistency. Whether it's a store or a restaurant, they want to come in and see what you are famous for.”

“I define leadership as: Emotionally, you own your business. You own it with passion. And you either have or you don't have an economic investment. But when you have all three of those, you are the ...”

“Steve Jobs, if he had lived, was gonna design an iCar. I think cars have an extraordinary opportunity for cool design.”

“Apple has beautiful design, beautiful product, incredibly functional. But mostly, it's about picking product, getting behind it, marketing it, and introducing it to a customer. What they've done ju...”

“First, as I've always said, it all starts with product, which means having the right assortment, styles, and fits. Second is price, where we strive to offer the best quality, style, and design at a...”

“If you hire people just because they can do a job, theyll work for your money. But if you hire people who believe what you believe, theyll work for you with blood and sweat and tears.”

“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. Tha...”

“Dont worry, Im not quitting. Ive decided Im going to stay andmake his life a living hell while I run his business into the ground.--Kim to Abe”

“We tilt our heads back and open wide. The snow drifts into our zombie mouths crawling with grease and curses and tobacco flakes and cavities and boyfriend/girlfriend juice, the stain of lies. For o...”

“The teachers complain that the students today are all lazy, ignorant, and stupid. But the truth is that you're smarter than they are. You're not even old enough to drive and you already know that n...”

“I told her about school and how I sat on a wall there and felt stories and words move through me ...”

“The true mystery of the world is the visible, not the invisible.”

“Joy is but the sign that creative emotion is fulfilling its purpose.”

“Everyone lives in two worlds, Maggie said, speaking in an absentminded sort of way while she studied her letters. Theres the real world, with all its annoying facts and rules. In the real world, th...”