“I define leadership as: Emotionally, you own your business. You own it with passion. And you either have or you don't have an economic investment. But when you have all three of those, you are the ...”

“I find, in merchandising and design and creative, a business school degree isn't particularly helpful.”

“Steve Jobs, if he had lived, was gonna design an iCar. I think cars have an extraordinary opportunity for cool design.”

“Apple has beautiful design, beautiful product, incredibly functional. But mostly, it's about picking product, getting behind it, marketing it, and introducing it to a customer. What they've done ju...”

“First, as I've always said, it all starts with product, which means having the right assortment, styles, and fits. Second is price, where we strive to offer the best quality, style, and design at a...”

“Consistency is the true foundation of trust. Either keep your promises or do not make them.”

“In order to make our gifts perfect, you need to work on yourself but it hurts”

“Do not do what you cannot continue to deliver.For, remember, the world wants to see a continuity of delivery of set standards...!”

“I shiver, thinking how easy it is to be totally wrong about people-to see one tiny part of them and confuse it for the whole, to see the cause and think it's the effect or vice versa”

“At sunrise everything is luminous but not clear.”

“I think it's impossible to really understand somebody, what they want, what they believe, and not love them the way they love themselves.”