“You need to position yourself to your referral sources and your current clients as providing exceptional value and experiences in everything you do”

“Many business people end up being relationship rich, and referral poor.”

“Let 'the cause' become the 'because' the reason for people to do business with and to refer business to you”

“Let 'the cause' become the 'because' – the reason – for people to do business with and to refer business to you”

“Man is not, by nature, deserving of all that he wants. When we think that we are automatically entitled to something, that is when we start walking all over others to get it.”

“Never compete with someone who has nothing to lose.”

“I compete every moment, and my competition is only with myself.”

“When you stop worrying about your shortcomings, you deny your enemies, rivals, and/or competitors lethal weapons they may use to attack and defeat you.”

“They told me exactly how it worked, the marketing of it. Our target market was always going to be young teenage girls, because boys are into sports, and they like buying jerseys and caps and so on,...”

“the desperate need to belong is perhaps never as great as during adolescence. Advertisers seek to communicate with teenagers by frequently using that powerful appeal.”

“Tampon commercial, detergent commercial, maxi pad commercial, windex commercial - you'd think all women do is clean and bleed.”