“Very few managers know how to effectively tap the biggest source of performance improvement available to them: namely, the creativity and knowledge of the people who work for them.”

“Research has found that in most companies managers who get promoted rapidly spend most of their time networking and politicking, while their more effective colleagues spent their time building thei...”

“Try this: Identify a bottom-up improvement or innovation in your organization, and interview the person who championed it. Chances are you will find a hero story of some kind. Why do we have to be ...”

“After years of operating in a top-down manner that emphasizes control and conformance, organizations are rife with obstacles to bottom-up ideas that front-line staff are forced to overcome.”

“Im a firm believer that most people who do great things are doing them for the first time. Returning to my theory of hiring, Id rather have someone all fired up to do something for the first time t...”

“It [economics] facilitates our understanding of the well-being of societies and the challenges they face; it explains many of the daily interactions between individuals, companies and governments, ...”

“Mr. Lawrence drank from his beer. Do you know how I figure out what to do? I look under rocks for slime. I lick the slime with my own tongue. I see the problem for what it is, not what a consultant...”

“God and government can work together”

“When it comes down to it, government is simply an abandonment of responsibility on the assumption that there are people, other than ourselves, who really know how to manage things. But the governme...”

“In our country let us reject violence and selfishness which could destroy Nigeria unity.”

“One of my colleagues in Duke, Ralph Keeney, noted that America's top killer isn't cancer or heart disease, nor is it smoking or obesity. It's our inability to make smart choices and overcome our ow...”

“Not again, Draper," Frank sighed. "You're not going to stop us from crossing. You and I know that the one thing the Government does even more poorly than provide healthcare is secure its borders.”

“The right way to reign in healthcare costs is not by applying more government and more controls and making it more like the post office, it's by making it more like a consumer-driven market.”