“The combination of power, fear, and mania can be deadly. The leader, convinced that he might be betrayed, acts first and betrays others first. Afraid that he's not well liked, he works so hard to g...”

“When you can break apart something, or look at it from some new angle, it loses its power over you.”

“This is a fundamental irony of most peoples lives. They dont quite know what they want to do with their lives. Yet they are very active.”

“What is known can't jerk us around unwittingly. Before anything can be resolved, the implicit must be made into the explicit.”

“You cannot have your news instantly and have it done well. You cannot have your news reduced to 140 characters or less without losing large parts of it. You cannot manipulate the news but not expec...”

“When attempting to turn things around for a particularly disliked or controversial client, Sitrick was fond of saying, "We need to find a lead steer!" The media, like any group of animals, gallops ...”

“If people knew how hard I had to work to gain my mastery, it would not seem so wonderful at all.”

“I worked out what would make me happy, and I worked out what I wanted to do, and I trained myself to do the job that would make those two things happen' 'You make it sound so simple.''It is simple,...”

“Does the work get easier once you know what you are doing?""Your lungs grow thick with stone dust and your eyes bleary from the sun and fragments thrown up by the chisel. You pour your lifeblood ou...”