Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.
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About Jesse James Garrett
Jesse James Garrett was American computer scientist. Jesse James Garrett is a User Experience Designer based in San Francisco, California and co-founder of the Adaptive Path strategy and design consulting firm. His diagram titled The Elements of User Experience launched his popularity in the web design community in early 2000, which was later published as a book. Read more on Wikipedia →