“But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.”

“If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.”

“Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.”

“But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.”

“Sometimes it's not enough to know what things mean, sometimes you have to know what things don't mean.”

“Dont cry and dont rage. Understand.”

“The only way to heal yourself was to understand. Understand the love or the hate or the cowardice, or the impulsiveness, the lack of will of the one who hurt you--the circumstances that twisted the...”

“Not everyone may not think the way you do.”

“I think you're wrong.""Think what you like.”

“To think, to think, even with a split second left - to think was the only hope.”