“My theory on an existing crisis is that you have to be very strategic about each case's unique elements. If a crisis involves a legal component, you need a communication strategy that complements t...”

“Most of the time, you think the problem is not as big as it is - because it says something negative about you or your company or your leadership. Face the reality: The facts are not as you want the...”

“I will say this about the truth - that it's one of those crisis rules, whether you are a client or someone who's living their life just every day - is that the truth has a funny way of not going aw...”

“Nothing kills a CEO's credibility faster than legal, regulatory, and/or ethical questions.”

“Only once in your life, I truly believe, you find someone who can completely turn your world around. You tell them things that youve never shared with another soul and they absorb everything you sa...”

“As he read, I fell in love the way you fall asleep: slowly, and then all at once.”

“I love you without knowing how, or when, or from where. I love you simply, without problems or pride: I love you in this way because I do not know any other way of loving but this, in which there i...”

“Friendship marks a life even more deeply than love. Love risks degenerating into obsession, friendship is never anything but sharing.”

“So he tasted the deep pain that is reserved only for the strong, just as he had tasted for a little while the deep happiness.”

“The splendid thingabout falling apartsilently...is thatyou can start overas many timesas you like.”

“America is the wealthiest nation on Earth, but its people are mainly poor, and poor Americans are urged to hate themselves. To quote the American humorist Kin Hubbard, 'It aint no disgrace to be po...”

“Youve changed me forever. And Ill never forget you.”

“Eduardo Galeano notes that America was conquered, but not discovered, that the men who arrived with a religion to impose and dreams of gold never really knew where they were, and that this discover...”