“The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to c...”

“The only constant in the technology industry is change.”

“In school all I wanted to do was build technology. That's what I loved.”

“Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.”

“The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products a...”

“If you hire people just because they can do a job, theyll work for your money. But if you hire people who believe what you believe, theyll work for you with blood and sweat and tears.”

“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. Tha...”

“Dont worry, Im not quitting. Ive decided Im going to stay andmake his life a living hell while I run his business into the ground.--Kim to Abe”

“We must seize every opportunity we can to speak the truth and proclaim peace. Especially now. There's so little time for many.”

“I would rather be an opportunist and float than go to the bottom with my principles around my neck.”

“Engage people with what they expect; it is what they are able to discern and confirms their projections. It settles them into predictable patterns of response, occupying their minds while you wait ...”