“Loud actions, small people, loud voice, small mouths, loud world, small minds.”

“If there is a gain and loss in business, feedback control is my business.”

“In SLA management, you think services, see SLA, hear SLO, perform SLA management.”

“Feedback control is certainly not controlled feedback.”

“Block of wood, gives you a big bunch of paper, but it doesn't make it worthy as a piece of mind on single paper.”

“I'm bred for farm work, and for such folk, the only A's you get come from effort. Strife and strain are all the world can offer, and they temper you into something unbreakable because Lord knows th...”

“There is never a traffic jam created from people going the extra mile”

“Work hard, put maximum effort, and have a good attitude. Most importantly never give up.”

“If people knew how hard I had to work to gain my mastery, it would not seem so wonderful at all.”

“I worked out what would make me happy, and I worked out what I wanted to do, and I trained myself to do the job that would make those two things happen' 'You make it sound so simple.''It is simple,...”

“Does the work get easier once you know what you are doing?""Your lungs grow thick with stone dust and your eyes bleary from the sun and fragments thrown up by the chisel. You pour your lifeblood ou...”