“Most people do not see their words as power.”

“A single employee, with one message, can succinctly capture the essence of a corporation the same way an iconic photograph captures a moment. Unfortunately, it is usually the negative massages that...”

“Emails are viewed as an essential historical record of an organization. A record that cannot be expunged must be created with care or not created at all.”

“...with electronic communication, what one writes in a moment, eternity will not erase.”

“Electronic communication has transmuted conversations into durable and accessible records. Revisionist history has gone the way of the phone booth.”

“Every posting, message, or email creates an impression, a public persona, from which other people make judgments. We make judgments about others, but how often do we turn that critical analysis on ...”

“If you hire people just because they can do a job, theyll work for your money. But if you hire people who believe what you believe, theyll work for you with blood and sweat and tears.”

“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. Tha...”

“Dont worry, Im not quitting. Ive decided Im going to stay andmake his life a living hell while I run his business into the ground.--Kim to Abe”

“Leaders walk by faith, managers walk alone.”

“Invest in studies which encourages you to invest in people.”

“Success is a trophy, a title, something gained, attained or retained. Fulfilment, true happiness, contentment.... bliss is the gift of the self-realised. That is the real prize.”

“It is better to deal with unemployment than allowing yourself to be employed and remain unpaid!”

“Many people go through their whole lives having no real sense of what their talents may be, or if they have any to speak of. Human resources are like natural resources; theyre often buried deep. Yo...”