“Alles ist Service und ohne Service ist Alles nichts.”

“Service Excellence eats discount and rebate for breakfast.”

“Leaders always look twice because sometimes it is good from far but far from good at a second look.”

“Perception is reality.”

“The best Products are customized not standardized.”

“Leaders always look twice – because sometimes it is good from far but far from good – at a second look.”

“Alles ist Service und ohne Service ist Alles nichts.”

“Leaders always look twice because sometimes it is good from far but far from good at a second look.”

“Perception is reality.”

“I could never be your godAnd I don't even think I want the job anymore”

“A stupid leader is like a dog whos in love with his own voice. He will bark incessantly believing that people admire his tune. A wise leader gets his point across in as few words as possible and th...”

“A leader, without wisdom, is dangerous. A wise person, without leadership, is useless. But if they work together, they are unstoppable.”

“A manager must appreciate and understand the importance of every resource he has. There is a specific purpose for every resource. It is the duty of the manager to utilise the resources to the fulle...”

“Human beings are wired to be more reactive to threats than to rewards.”

“A manager doesn't hear the cheers.”