Service Excellence eats discount and rebate for breakfast.
Carsten K. Rath.
“Alles ist Service und ohne Service ist Alles nichts.”
“Leaders always look twice because sometimes it is good from far but far from good at a second look.”
“Perception is reality.”
“First class Manager hire first class leader, second class Manager hire third class manager and third class manager fire first class leader.”
“The best Products are customized not standardized.”
“Leaders always look twice – because sometimes it is good from far but far from good – at a second look.”
“If you have to do the work, do it well, with all your heart.”
“If a man is called to be a street sweeper, he should sweep streets even as a Michaelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep streets so well that all...”
“Trademark yourself with the mark of excellence.”