“Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.”

“There are moments in our lives when we summon the courage to make choices that go against reason, against common sense and the wise counsel of people we trust.”

“People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act...”

“One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure”

“To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.”

“This is not his job, I thought, it's his passion.”

“In most cases being a good boss means hiring talented people and then getting out of their way.”

“My soul, sir? I haven't got one. The management doesn't allow them.”

“Never be satisfied with less than your very best effort. If you strive for the top and miss, you'll still 'beat the pack.”

“Values aren't buses... They're not supposed to get you anywhere. They're supposed to define who you are.”

“Knowledge rooted in experience shapes what we value and as a consequence how we know what we know as well as how we use what we know.”

“We hang on to our values, even if they seem at times tarnished and worn; even if, as a nation and in our own lives, we have betrayed them more often that we care to remember. What else is there to ...”