People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
About This Quote
About Howard Schultz
Howard Schultz was a contemporary American businessman. Howard D. Schultz is an American businessman and author who was the chairman and chief executive officer of Starbucks from 1986 to 2000, from 2008 to 2017, and interim CEO from 2022 to 2023. Read more on Wikipedia →
Themes
- Leadership — Guiding others with vision, integrity, and purpose