“You have to actively listen to your clients and provide the service theyre looking for!”

“What kind of impression are you leaving on people? Activate the ability for your first impression and last impression!”

“You cant stay in a Blackberry mindset and become an Apple!”

“What are you doing to serve your customers a little more every day?”

“If you hire people just because they can do a job, theyll work for your money. But if you hire people who believe what you believe, theyll work for you with blood and sweat and tears.”

“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. Tha...”

“Dont worry, Im not quitting. Ive decided Im going to stay andmake his life a living hell while I run his business into the ground.--Kim to Abe”

“It is not because of setbacks that most entrepreneurs do not reach the finishing line, but because of a lack of willpower and motivation.”

“People will think while you can do, go and do it”

“Average is common. Excellence is rare.”

“They told me exactly how it worked, the marketing of it. Our target market was always going to be young teenage girls, because boys are into sports, and they like buying jerseys and caps and so on,...”

“the desperate need to belong is perhaps never as great as during adolescence. Advertisers seek to communicate with teenagers by frequently using that powerful appeal.”

“Tampon commercial, detergent commercial, maxi pad commercial, windex commercial - you'd think all women do is clean and bleed.”