“Accountants are in the past, managers are in the present, and leaders are in the future.”

“Happy wife, happy life.”

“The goal of management is to remove obstacles.”

“If you hire people just because they can do a job, theyll work for your money. But if you hire people who believe what you believe, theyll work for you with blood and sweat and tears.”

“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. Tha...”

“Dont worry, Im not quitting. Ive decided Im going to stay andmake his life a living hell while I run his business into the ground.--Kim to Abe”

“People don't care how much you know until they know how much you care”

“If you want to be outstanding, stop meeting expectations, start exceeding them”

“Insurance business is about promises and trust. It is about delivering to the customer in times of need and if this cannot be imbibed in a professional neither him nor the industry will succeed.”