“I have learned that as soon as you introduce controls on human behavior, you lose the game, particularly when those controls are at odds with the work.”

“In most cases being a good boss means hiring talented people and then getting out of their way.”

“My soul, sir? I haven't got one. The management doesn't allow them.”

“Never be satisfied with less than your very best effort. If you strive for the top and miss, you'll still 'beat the pack.”

“If organizations measure the input to the strategy implementation, but not the output, its a recipe for disaster.”