“... all too often, a successful new business model becomes the business model for companies not creative enough to invent their own.[2002] p.46”

“**New business concepts are always, always the product of lucky foresight.**That's right - the essential insight doesn't come out of any dirigiste planning process; it comes form some cocktail of h...”

“Resilience is based on the ability to embrace the extremes -- while no becoming an extremist. ... **Most companies don't do paradox very well.**(emphasis by author)[2002] p.25f”

“A good strategy with a bad implementation is a bad strategy”

“Today, no leader can afford to be indifferent to the challenge of engaging employees in the work of creating the future. Engagement may have been optional in the past, but it's pretty much the whol...”

“Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to ...”

“Tragedy of the Commons: while each person can agree that all would benefit from common restraint, the incentives of the individuals are arrayed against that outcome.”

“Information sharing produces shared awareness among the participants, and collaborative production relies on shared creation, but collective action creates shared responsibility, by tying the user'...”

“Organization takes the fun out of everything.”

“I shiver, thinking how easy it is to be totally wrong about people-to see one tiny part of them and confuse it for the whole, to see the cause and think it's the effect or vice versa”

“At sunrise everything is luminous but not clear.”

“I think it's impossible to really understand somebody, what they want, what they believe, and not love them the way they love themselves.”

“That's how it is with want. As long as you lack something you yearn for it without cease. if only I could have that one thing, you tell yourself, all my problems would be solved. But once you get i...”

“Alice suspected Paul couldnt really picture his father, just like she couldnt picture Paul when he was away. Maybe that was the case with people you wanted more than was good for you.”

“I want, I dont want.How can one live with such a heart?”