Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process.
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About Marc Ostrofsky
Marc Ostrofsky. Marc Ostrofsky is an American entrepreneur, venture capitalist, New York Times Best Selling Author and public speaker. He is the author of the books Get Rich Click!: The Ultimate Guide to Making Money Online, and Word of Mouse: 101+ trends using technology on How we Buy, Sell, Live, Learn, Work and Play!. Read more on Wikipedia →