“It's sad that we have become so accustomed to bad service that we're shocked when we get good service.”

“We're teaching our kids that attributes as vague and relatively meaningless as a toothy smile or a fine head of hair make a fine statement about a person.”

“If you hire people just because they can do a job, theyll work for your money. But if you hire people who believe what you believe, theyll work for you with blood and sweat and tears.”

“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. Tha...”

“Dont worry, Im not quitting. Ive decided Im going to stay andmake his life a living hell while I run his business into the ground.--Kim to Abe”

“There are many things that make a man irritable when he arrives home from work in the evening and a sensible wife will usually notice the storm-signals and will leave him alone until he simmers down.”

“Oblivion, she thought. That was the world she lived in. It was what they should name some countries, towns, and places.”

“A lot of men wouldn't like being called a romantic. It's not macho enough.'Quite often men are fools.”

“Not everyone may not think the way you do.”

“I think you're wrong.""Think what you like.”

“To think, to think, even with a split second left - to think was the only hope.”