For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
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About Tom Peters
Tom Peters was united states writer on organisation and employment. Thomas J. Peters, an American writer on business-management practices, became best-known for his 1982 book In Search of Excellence Read more on Wikipedia →
Themes
- Change — Embracing transformation, growth, and new beginnings