“... all too often, a successful new business model becomes the business model for companies not creative enough to invent their own.[2002] p.46”

“**New business concepts are always, always the product of lucky foresight.**That's right - the essential insight doesn't come out of any dirigiste planning process; it comes form some cocktail of h...”

“Resilience is based on the ability to embrace the extremes -- while no becoming an extremist. ... **Most companies don't do paradox very well.**(emphasis by author)[2002] p.25f”

“A good strategy with a bad implementation is a bad strategy”

“Today, no leader can afford to be indifferent to the challenge of engaging employees in the work of creating the future. Engagement may have been optional in the past, but it's pretty much the whol...”

“Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to ...”

“Trust your heart if the seas catch fire, live by love though the stars walk backward.”

“The decision is mine, and I choose happiness”

“...we confidently say that it's not worth trying to reach any conclusions merely because we decide to stop halfway along the path that would lead us straight to them.”

“Motivating employees to work at their full potential is the main premise of successful management.”

“The first thing that has to be recognized is that one cannot train someone to be passionate--it's either in their DNA or it's not.”

“Do not instigate or treat any of your employees, working at your place, with contempt. Treat everyone with respect. You never know what benefit a person will bring.”