I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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About Jeff Bezos
Jeff Bezos was a contemporary American businessman. Jeffrey Preston Bezos is an American businessman best known as the founder, executive chairman, and former president and CEO of Amazon, the world's largest e-commerce and cloud computing company. According to Forbes, as of December 2025, Bezos's estimated net worth is US$239.4 billion, making him the fourth richest person in the world. Read more on Wikipedia →