“I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meani...”

“We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.”

“This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies.”

“What you get out of an M.B.A. programme, no matter how much experience, is functional tools and understanding in disciplines: you'll understand economics, you'll understand marketing, finance, acco...”

“Management is, above all, a practice where art, science, and craft meet”

“People love a happy ending. So every episode, I will explain once again that I don't like people. And then Mal will shoot someone. Someone we like. And their puppy.”

“The television image sanctified, conferred identity. The more familiar the face, the more to be trusted. ”

“I don't think playing it safe constitutes a retreat, necessarily. In other words, I don't think if, by playing safe he means we are not going to delve into controversy, then if that's what he means...”

“Obviously anything that accessorizes or enhances the iPhone is always pretty cool.”

“There's no chance that the iPhone is going to get any significant market share.”

“I write poetry on my iPhone. I've got about 100 poems on there.”