“People seemed to have two different selvesan experiencing self who endures every moment equally and a remembering self who gives almost all the weight of judgment afterward to two single points in ...”

“Just ticking boxes is not the ultimate goal here. Embracing a culture of teamwork and discipline is. And if we recognised the opportunity, the two-minute WHO checklist is just a start.”

“No matter what measures are taken, doctors will sometimes falter, and it isn't reasonable to ask that we achieve perfection. What is reasonable is to ask that we never cease to aim for it.”

“In the end, people don't view their life as merely the average of all its momentswhich, after all, is mostly nothing much plus some sleep. For human beings, life is meaningful because it is a story...”

“All involve risk, uncertainty, and complexity and therefore steps that are worth committing to a checklist and testing in routine care. Good checklists could become as important as doctors and nur...”

“We are all plagued by failures - by missed subtleties, overlooked knowledge, and outright errors. For the most part, we have imagined that little can be done beyond working harder and harder to cat...”

“Love never dies a natural death. It dies because we don't know how to replenish its source. It dies of blindness and errors and betrayals. It dies of illness and wounds; it dies of weariness, of wi...”

“My dear,Find what you love and let it kill you.Let it drain you of your all. Let it cling onto your back and weigh you down into eventual nothingness.Let it kill you and let it devour your remains....”

“If you gave someone your heart and they died, did they take it with them? Did you spend the rest of forever with a hole inside you that couldn't be filled?”

“I've been making a list of the things they don't teach you at school. They don't teach you how to love somebody. They don't teach you how to be famous. They don't teach you how to be rich or how to...”

“[C]oncepts of dying in to a heaven or hell seem a good deal more political than spiritual. (124)”

“I want to live the rest of my life, however long or short, with as much sweetness as I can decently manage, loving all the people I love, and doing as much as I can of the work I still have to do. ...”