“People seemed to have two different selvesan experiencing self who endures every moment equally and a remembering self who gives almost all the weight of judgment afterward to two single points in ...”

“No matter what measures are taken, doctors will sometimes falter, and it isn't reasonable to ask that we achieve perfection. What is reasonable is to ask that we never cease to aim for it.”

“In the end, people don't view their life as merely the average of all its momentswhich, after all, is mostly nothing much plus some sleep. For human beings, life is meaningful because it is a story...”

“All involve risk, uncertainty, and complexity and therefore steps that are worth committing to a checklist and testing in routine care. Good checklists could become as important as doctors and nur...”

“We are all plagued by failures - by missed subtleties, overlooked knowledge, and outright errors. For the most part, we have imagined that little can be done beyond working harder and harder to cat...”

“Instead they choose to accept their fallibilities. They recognised the simplicity and power of using a checklist.”

“once sailed neither the ship nor the shore ever remains the same again.”

“We are not trapped or locked up in these bones. No, no. We are free to change. And love changes us. And if we can love one another, we can break open the sky.”

“One day spent with someone you love can change everything.”