“The very fact that these doctors continuing to be doctors--highly successful ones--despite their errors and their accompanying assaults on their self-definion would itself be a potent lesson to the...”

“Suddenly, I was plunged back into an avid learning environment, starting at the bottom and working my way painstakingly up the mountain. The thrill of learning and accomplishing stimulated me so mu...”

“How the sadness is handled by the physician has a powerful impact on the medical care received by the patients. If the grief is relentlessly suppressed--as in Eva's experience during residency--the...”

“Grief ate at these doctors, distracting them from both their families and their patients. Many reported withdrawing from emotional involvement with their patients and that their patients had notice...”

“Empathy requires being attuned to the patient's perspective and understanding how the illness is woven into this particular persons' life. Last--and this is where doctors often stumble--empathy req...”

“In general, empathy is easier the more we can identify with someone. When we can genuinely envision ourselves in a situation, it's possible to intuit what that person's suffering might feel like.”

“Chocolate says "I'm sorry" so much better than words.”

“An apology is the superglue of life! It can repair just about anything!!”

“IM SORRYI am developing a new board game. Its called Im Sorry. Its also a form of Self-Help Psychological Therapy!You take turns moving around the board like Monopoly. But if you land on a Yellow o...”

“None of us can choose where we shall love...”

“There are so many men, all endlessly attempting to sweep me off my feet. And there is one of you, trying just the opposite. Making sure my feet are firm beneath me, lest I fall.”

“Whales feel cohesion, a sense of community, of loyalty. The distress call of a lone whale is enough to prompt its entire pod to rush to its side- a gesture that lands them nose to nose in the same ...”

“The disease of the soul is both more common and more deadly than the disease of the body. Just as medicine is the art devoted to healing the body, so philosophy is the art devoted to healing the so...”

“Popular medicine and popular morality belong together and ought not to be evaluated so differently as they still are: both are the most dangerous pseudo-sciences.”

“One of the essential qualities of the clinician is interest in humanity, for the secret of the care of the patient is in caring for the patient.”