“You get greatness out of people by expecting it.”

“If you want to do something that really changes someones life, the best thing you can do is make the person youre trying to help a participant in the process.”

“Expect little, and we live up to the expectation. Expect a lot, and we stretch and grow to meet the expectation.”

“The more you teach your people to not need you, the greater your value.”

“A Serving Leader who creates a powerful churn of productivity needs a team that can put itself at the service of others.”

“Serving Leaders build teaching organizations to create excellence at every level.”

“SEX is designed for people who like overcoming obstacles.”

“Obstacles are necessary for success because in selling, as in all careers of importance, victory comes only after many struggles and countless defeats. Yet each struggle, each defeat, sharpens your...”

“If worries begin, then realize that the task at hand is going to be disturbed and if worries do not occur, then know that the task will not be disturbed. Worries are obstacles to the work.”

“Yes, a war is inevitable. Firstly, there's you fellows who can't be trusted. And then there's the multitude who mean to have bathrooms and white enamel. Millions of them; all over the world. Not me...”

“Well-being is attained little by little, and nevertheless is no little thing itself.”

“Be not the first by whom the new is tried, Nor yet the last to lay the old aside, is a safe rule for those who would always retain the good opinion of that all-powerful, but somewhat unintelligent,...”