“You get greatness out of people by expecting it.”

“If you want to do something that really changes someones life, the best thing you can do is make the person youre trying to help a participant in the process.”

“Expect little, and we live up to the expectation. Expect a lot, and we stretch and grow to meet the expectation.”

“The more you teach your people to not need you, the greater your value.”

“A Serving Leader who creates a powerful churn of productivity needs a team that can put itself at the service of others.”

“Serving Leaders build teaching organizations to create excellence at every level.”

“Permit no man to make a mockery of you just because you may not be proficient in something. Remember you are gifted no matter how insignificant it may be, it's your prized possession, value it”

“The hijab, or sikh turban, or Jewish skullcap are all explicit symbols, but they do not represent a threat or affront to others, and have no bearing on the competence, skills and intelligence of a ...”

“One of the bigger misconceptions of learning is that many skills take a lifetime to get world-class at, or 10,000 hours to become world-class at.”