How many companies can say that the amount of customers who use their services second most often, and spend the second most amount of money with them, are very negative?
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About Charles Fishman, The Wal-Mart Effect: How the World's Most Powerful Company Really Works - and How It's Transforming the American Economy
Charles Fishman, The Wal-Mart Effect: How the World's Most Powerful Company Really Works - and How It's Transforming the American Economy.