To carefully listen is a powerful way of saying to another that we value that person. When we take the time to understand we communicate that we care, we want to understand, we respect their expression, we give dignity and an individual sense of worth. Communication lies more in feeling than in words.
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About Stephen Covey
Stephen Covey was American educator, author, businessman and motivational speaker. Stephen Richards Covey was an American educator, author, businessman, and speaker. His most popular book is The 7 Habits of Highly Effective People. Read more on Wikipedia →