“One conclusion is becoming more and more evident: The primary focus of any manager should be to energize people, to make sure that they actually want to do all that stuff. And doing all that stuff ...”

“Is there magic in this world? Certainly! But it is not the kind of magic written about in fantasy stories. It is the kind of magic that comes from ideas and the hard work it often takes to make the...”

“We become what we behold. We shape our tools, and thereafter our tools shape us.”

“A culture of unaccountability is a culture without incentive, and a culture without incentive is the death of critical and creative thinking.”

“In most cases being a good boss means hiring talented people and then getting out of their way.”

“My soul, sir? I haven't got one. The management doesn't allow them.”

“Never be satisfied with less than your very best effort. If you strive for the top and miss, you'll still 'beat the pack.”