Quotes by Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

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Popular Quotes

“You get what you expect and you deserve what you tolerate.”

“Our own attitude is that we are charged with discovering the best way of doing everything.”

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lean culture expectations orkplace toyota workplace costs economics profit-margin

“You get what you expect and you deserve what you tolerate.”
— Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
culture expectations lean orkplace

“Our own attitude is that we are charged with discovering the best way of doing everything.”
— Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
culture lean toyota workplace

“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, w...”
— Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
costs economics lean profit-margin