84 quotes found
“Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of self-acceptance.”
“Everyone wants to know why customer service has gone to hell in a handbasket. I want to know why customer behavior has gone to hell in a handbasket.”
“Serpentining" means trying to control a situation, backing out of it, pretending it's not happening, or maybe even pretending that you don't care. We use it to dodge conflict, discomfort, possible ...”
“Cruelty is easy, cheap and rampant.”
