Real communication occurs...when we listen with understanding. What does this mean? It means to see the expressed idea and attitude from the other person's point of view, to sense how it feels to him, to achieve his frame of reference in regard to the thing he is talking about.
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About Carl Rogers
Carl Rogers was a 20th-century American psychologist. Carl Ransom Rogers was an American psychologist who was one of the founders of humanistic psychology and was known especially for his person-centered psychotherapy. Rogers is widely considered one of the founding fathers of psychotherapy research and was honored for his research with the Award for Distinguished Scientific Contributions by the American Psychological Association (APA) in 1956. Read more on Wikipedia →