“Six months after we started, in 1964, there was a day when we sold only seven sandwiches. If we'd taken all the money from the register, we couldn't have paid an employee, much less the food or the...”

“Profit or perish... There are only two ways to make money: increase sales and decrease costs.”

“Lost Time is never found again.”

“How you spend your time is more important than how you spend your money. Money mistakes can be corrected, but time is gone forever.”

“Men talk of killing time, while time quietly kills them.”

“Tragedy of the Commons: while each person can agree that all would benefit from common restraint, the incentives of the individuals are arrayed against that outcome.”

“Information sharing produces shared awareness among the participants, and collaborative production relies on shared creation, but collective action creates shared responsibility, by tying the user'...”

“Organization takes the fun out of everything.”

“To withhold words is power. But to share our words with others, openly and honestly, is also power.”

“You have to follow your own voice. You have to be yourself when you write. In effect, you have to announce, 'This is me, this is what I stand for, this is what you get when you read me. I'm doing t...”

“...if you want your own distinctive voice, you first have to become someone...”