I think humans are just hard-wired to process people's faces and understand meaning and expression at such a more granular level than other types of communication.
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About Mark Zuckerberg
Mark Zuckerberg was a contemporary American businessman and programmer. Mark Elliot Zuckerberg is an American businessman and programmer who co-founded the social media service Facebook and its parent company Meta Platforms. He is Meta's chairman, chief executive officer (CEO), and controlling shareholder. Read more on Wikipedia →