“Empathy is not something we offer to our customers or our employees from nine to five... (it) is... "a second by second, minute by minute service that [we] owe to everyone if [we] want to call [our...”

“We prefer to imagine brutal wars and atrocities as events that "just happen" every now and then, much like tornadoes or lightning strikes; this metaphor suggests that we can't generalize from them,...”

“The people of Hiroshima went to work at once to restore human society in the aftermath of the great atomic flood. They were concerned to salvage their own lives, but in the process they also salvag...”

“Along with individual responsibility goes some societal responsibility to enable young people and their parents to do what they need to do. Otherwise, what is a society?”