“Sometimes it's easier to tell ourselves a story.”

“Customer is king. I am his treasurer.”

“We're all people", he said simply. "It doesn't matter if you're two, thirty-two, or ninety-two. Everyone wants to be treated with respect. Everyone wants to feel like they matter in this world.”

“Thinking is mind over matter.”

“We sit for a few more moments, although there's really nothing left to say. This is new to me, too, an entire conversation that takes place in silence, because the heart has its own language. I wil...”

“I'm always amazed at anyone's interest in what I have to say.”

“The least one can say of power is that a vocation for it is suspicious.”

“To withhold words is power. But to share our words with others, openly and honestly, is also power.”

“You have to follow your own voice. You have to be yourself when you write. In effect, you have to announce, 'This is me, this is what I stand for, this is what you get when you read me. I'm doing t...”

“...if you want your own distinctive voice, you first have to become someone...”